Windows XP

[JuniorMickey]

I'm trying to delete a user from my laptop but everytime I try to do this the windows tool freezes..... any ideas why????

[JacksDad]

You need to log in as the Administrator.
Not just someone with admin privleges but THE Administrator.

[JuniorMickey]

I am the admin.

[Keith]

right click "my computer" select "manage"
From the computer management window click on the "event viewer" and see if there's any errors in application/security/system that explain what's going on

[JuniorMickey]

There is something listed under secutiry

Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: Owner
Source Workstation: MUFFY
Error Code: 0xC000006E


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

[JacksDad]

The error means the account is locked.
Was this a company computer?

[JuniorMickey]

nope. Bought it from gateway a couple of years ago

[JacksDad]

Disable the account first.
Then try deleting.

[JuniorMickey]

I'll try that.... i'm trying to get my now-ex's account off here.... don't need it, don't want it

[JacksDad]

http://www.wdisneyw.com/ubb/eek.gif

Nonemybizness!

[JuniorMickey]

It doesn't give me a disable option.

And worry not JD, I'm doing okay.

[JacksDad]

Is the login called Administrator or something like Kris?

[JuniorMickey]

Chris. The only options when Windows starts is Chris and John

[JacksDad]

That's what I said before.
XP wants Administrator. Not Chris as the admin.
You can't create a new Administrator.
The only things I can think of is try to restore pre boyfriend or put an XP disc in and tell it to repair.
I doubt either option is available.
This may be one of those rare moments where I would call for a full system restore.
Ahhhh. Yes. You don't have all the disks.

Lemme research this.

[JuniorMickey]

But I'm listed as the computer admin. I should be able to delete the account.

[JacksDad]

Chris is the administrator.
XP wants the login Administrator which you changed.
It's a stupid MicroSoft glitch.

I may have a program that will let you in.
I'll let you know.

[JuniorMickey]

Thanks JD

[JacksDad]

Shot in the dark here.

Log in as Chris.
Got to start menu switch user. Then login as Administrator. No password.
If that doesn't work. Try again with your password.

[JacksDad]

rats. didn't work on mine.

[JuniorMickey]

If I go to switch user, I only have the two options

[JacksDad]

Right. I found it on mine in the Registry.
Problem is you can't tell which user is which.

[JuniorMickey]

:shrug: of course not.

Well I can rename it so that's something

[JacksDad]

You should be able to rename it, yes.

I don't recommend this, and you know that I don't.

You could go to regedit and Find John.
Then delete every entry that comes up. F3 will find every next entry.
That may crash your computer.

A clean install is the best bet.
And you know I don't say that often. :unsure:

[JuniorMickey]

I know you don't but I am missing 2 of the 3 CDs needed to do that so.....

[JacksDad]

No. I remember.
You could call Gateway and give em all heck. http://www.wdisneyw.com/ubb/biggrin.gif

[JacksDad]

You might consider purchasing a copy of XP. :afraid:

[JuniorMickey]

Wonder if they would send me what I need.... it's not like I checked to see if I had all the recovery disks when I bought the computer.... who does that?!?!? (Probably everyone other than me right? :shrug: )

[JacksDad]

Good point. :wink:

[JuniorMickey]

I hate to ask but how much would a copy of XP run me: :scared:

[JacksDad]

Close to $200 is what I paid for mine a year ago.
But I have it should a problem arise.

[SorcererMickey]

Gateway will send you the full disk with all the drivers (not only the repair disks but the full OS) for your laptop for a $10.00 shipping fee. You'll need the "Certificate of Authenticity" serial number from the bottom of the laptop. I had to order it for my neighbor a few months ago.

[JacksDad]

There ya go.
SM you rock! http://www.wdisneyw.com/ubb/biggrin.gif

[JuniorMickey]

I second what JD Said :) Thanks SM! I'll be calling gateway :D

[SorcererMickey]

:wink:

JM, they'll make it very difficult, asking questions about the serial numbers, but in the end they'll send you a replacement copy.

[JuniorMickey]

:thumbs: I can be very convincing when I need to so I'm not to worried about them giving me a hard time. Gateway has always been pretty helpful when I've called. Another year or so and I'll be shopping for a new computer :) The 20GB hard drive on this is killing me!

[Tinker]

http://www.wdisneyw.com/ubb/eek.gif

Nonemybizness!Nor Mine ! So Sorry, Chris ! :hug:

[JacksDad]

Best Indian Accent

ello. Gateway tech supprot. maay i help you?

JM

Let me speak with tier three please.

Gateway

That is not necessary miss. what seems to be the problum?

JM

Tier three, NOW!


Gateway

But miss......

JM

NOW! http://www.wdisneyw.com/ubb/biggrin.gif

[JuniorMickey]

Yep :D That will be me :)

[SorcererMickey]

:thumbs: I can be very convincing when I need to so I'm not to worried about them giving me a hard time. Gateway has always been pretty helpful when I've called. Another year or so and I'll be shopping for a new computer :) The 20GB hard drive on this is killing me!

I remember when having two 5-1/4" floppy disk bays was top of the line. You could load the OS from one and use the other for loading programs. 20GB was unheard of :eek: .

Mrs. SM just got this Toshiba (http://www.toshibadirect.com/td/b2c/cmod.to?seg=HHO&coid=-27931&sel=0&rcid=-26367&ccid=1291021) and I enherited her old Toshiba with 10GB HD which is grrrrreat for just browsing. Mrs. SM calls it my UOG station :D .

[JacksDad]

NIce laptop.
Santa been good to her eh?

[JuniorMickey]

Mrs. SM calls it my UOG station :D .
Is that what she says while painting your toenails :D

If I were just browsing it wouldn't be a problem. Actually space wasn't an issue til I got an iPod

[JacksDad]

Actually space wasn't an issue til I got an iPod
http://www.wdisneyw.com/ubb/rolleyes.gif

[JuniorMickey]

What?!

[JacksDad]

That's me.
Tech support with an attitude. http://www.wdisneyw.com/ubb/biggrin.gif

I posted in your Ipod thread.

[SorcererMickey]

Is that what she says while painting your toenails :D


It will never go away will it... :lol:

[JacksDad]

It must SM.
At least until the next hurricane.

Our UK friends are getting quite a run this weekend though! http://www.wdisneyw.com/ubb/eek.gif

[JuniorMickey]

It will never go away will it... :lol:
:hug: nope :D