Trouble with snowglobes

[The Blue Fairy]

I have a snowglobe that has developed particulate contamination like fluffy particles inside the globe. It hasn't been displayed, just kept in it's box at room temperature.

I've emailed Disney but their response wasn't much use. To be honest, it was a standard response about air-bubbles! This is definately not an air-bubble problem.

Has anyone had any trouble with contaminated snowglobes? :blush:

[Keith]

I have a snowglobe that has developed particulate contamination like fluffy particles inside the globe. It hasn't been displayed, just kept in it's box at room temperature.

I've emailed Disney but their response wasn't much use. To be honest, it was a standard response about air-bubbles! This is definately not an air-bubble problem.

Has anyone had any trouble with contaminated snowglobes? :blush:

None of mine have suffered but a friend collects them and several of his have exactly that problem so yep I know exactly what you mean, nope you're not mad and nope it's not air bubbles!

I don't have any great advice though :/

[triciacarole]

Have they been left in direct sunlight?

[The Blue Fairy]

No, it has been stored in it's box and never been displayed :(

[triciacarole]

That's not good :nono:. DD kept her's on a chest in front of her window so it had constant sunshine on it during the day, I presumed that was the reason that hers developed white bits :shrug:. All other globes we have are ok though.

[The Blue Fairy]

Yes, it's the first time it's happened to one of my globes :(

I can only assume that it was contaminated somehow during manufacture although it was absolutely fine on receipt :shrug:

If anyone knows how to eliminate these particles or somehow clean it up, I'd appreciate it :thumbs:

[Midnight Storm]

The glass globe has a stopper on the base, last one that did this on me, I soaked in very hot water, the glue is usually a hot melt type, this releases the glass, the stopper can be removed and water gently poured away. Wash everything well and refill with distilled water, if you have a friend with access to lab grade reverse osmosis so much the better for sterility. I guess boiled and cooled would do at a pinch. Fill completely and press the stopper in, you should have no air bubbles as the stopper displaces the excess and some water.

Slight note of caution - the cloudiness will probably be bacterial in origin, so treat the waste water with a little respect.

[The Blue Fairy]

Thanks for that Midnight Storm :thumbs:

I'm not sure whether this technique will work with this globe because the globe itself rotates when wound so the sealing may be a bit more problematic. Also, the base lights up and i'm worried that soaking it in water may damage that. In case you're wondering, it the Andy's Toy Box globe (Toy Story) in question.

Do you think I ought to give it a try?

[Midnight Storm]

Aarghh, that complicates it more. Is it still in production? May be better to assert your rights as a consumer? or at least see if you can find a bit of the Disney machine that can help.

Although anything you can put to-gether, someone else can take apart, if the bacteria likes the dark, light may kill it, daylight is best

Colin

[The Blue Fairy]

Well I tried Disney customer services but all I got from them is a response about air bubbles! Despite my reply saying that this definately wasn't an air bubble problem, they still didn't respond :(
The snowglobe has been retired for a while now, so no joy there either.

I'm just really miffed because it hasn't been displayed and has been stored correctly, was fine when I bought it - yet when I took it out of it's box again to display it, it's contaminated!

I'm at a loss really of what to do :rolleyes:

[Midnight Storm]

Any of your friends into model making or DIY fiends, the only chance of saving it may be to dismantle it.

http://www.snowgloberepair.com/service.htm

or try a toy hospital locally?

[The Blue Fairy]

Thanks for that Midnight :thumbs:

I guess the way to go is to dismantle it and get it repaired :shrug: I shall also have a look around for a toy hospital near me.

[keatingschick]

I have a snowglobe that has developed particulate contamination like fluffy particles inside the globe. It hasn't been displayed, just kept in it's box at room temperature.

I've emailed Disney but their response wasn't much use. To be honest, it was a standard response about air-bubbles! This is definately not an air-bubble problem.

Has anyone had any trouble with contaminated snowglobes? :blush:

I collect snow globes - particularly when I go to Disney, can't get enough of them. I have in the past had snow globes go funny (not my Disney ones so far though) and its usually been if they have been standing maybe somewere a bit warm (possibly sunlight or something) - now I do have them all on a shelf but they never get much light on that shelf so as yet the ones are ok.